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Our BMW dealer of choice for good reasons!
completely satisfied very helpful as always Just like to say a big thank you to the service department and spares department for all there help over the many years we have been using bmw rochdale
Really pleased with my service, and please that they video the car so I knew what was being done.
Car was completely sanitised and I felt comfortable in the surroundings.
Work carried out in a timely manner.
Jenny and the service team made our service experience excellent
Swift, professional service, at a reasonable price.
Ease of communication
Staff were friendly and knowledgeable and efficient.
Everything I expected
Natalie kept me up to date with the progress of my vehicle and explained any issues that were found. Helped answer some concerns I had after picking up my vehicle
Courteous and professional service
You have failed to change email address
Always very professional and quick, brilliant service.
Very smooth service no probs
Professional, efficient and friendly service
Great service just a bit expensive, also like to see full price at start, seem to remember you pick the service and price is displayed then on next page there is an additional fee to be added.
Always excellent service!
My car had tyre issues but got a new one and it feels so much safer.
Customer Service is front and centre of how they operate
Can't fault anything. Really good experience again.
It was as expected
Jenny in the service department was extremely helpful and considerate. She dealt with a problem concerning my late husband's BMW car in a very professional and efficient manner which was a great help to me. Gavin on reception also very helpful
In these difficult times I felt safe in the Williams Rochdale dealership environment. Car was fixed and back on the road within 45 minutes of (pre booked) arrival time. I was kept informed through the wait
The cameras are great. The app works well and I can see it has been fitted with care and expertise. Natalie kept me fully up to date and I was provided with a lovely courtesy car
The parts dept let me come down to try the M performance parts on my car, so I could see how they looked, before I bought them. Also got the parts and fitting at a decent price.
They did what they they'd do, they had it done when they said and the staff member was very curtious and an overall good experience.
Natalie was brilliant
Just good Polite service
Excellent service throughout. Booking was simple, communications was excellent and the flexibility on collection was appreciated.
always friendly willing to help
Easy drop off of car and care taken
No messing Job done
As a nurse, I need my car daily for work and couldn't be without it for a day when it went into for an indicator fault. Natalie at Rochdale organised a car for me whilst my car was repaired. She is as was professional, friendly and competent. Thanks
With regard to the present crisis, my vehicle was serviced with expediency.
Good customer service
Hassle free visit
Pleasant and friendly service always willing to help.
Sorted my problems out quickly and effectively
Car was serviced quickly and professionally
Very efficient - kept to time the person dealing with me was very pleasant and explained everything fully particularly with the current restrictions
They looking into my issue at short notice and kept me informed along the way.
Good pricing and excellent service
Jenny, in service reception is thorough, knowledgeable and professional and explained what action had been taken following the end of warranty check on my vehicle.
Friendly and efficient as usual
All went to plan. , communication maintained .
Sorted my problem. Kept me informed of progress. Great value.
BMW Rochdale, a great setup, excellent people and take pride in what they do. Customer satisfaction is their mantra ????????
Quick and efficient
No issues with the service
Excellent and prompt service even in the current Coronavirus situation. Would also like to say that Paul is a friendly and knowledgeable and it was a pleasure dealing with him.
I came in with a problem and left with a solution
brake warning light came on on way home. But Paul was very helpful and arranged for me to go back next day
Great honest service every time
Superb service team, great communication
Aisha was very helpful from start to finish. She provided all the information and allowed me to consider all the options rather than pushing my into buying the car. Handover was extremely professional.
Despite e long delay due to the pandemic, I was kept fully informed and trusted them Implicitly
The centre was very good during Covid
Very happy indeed.couldnt of been more helpful,friendly & professional on ordering car Pick up also excellent.Our car was ordered before COVID-19 lockdown.Collection very organised & most importantly safe.Our car was covered by a sheet,sanitizer too
Aisha was able to find a solution even when she found out that production had ceased
Francesca who handled all aspects of the sale was excellent from start to finish. Helpful, attentive and didn't attempt to push the sale at any point which is something which puts me off returning to any dealership.
Good communication and consideration of my availability
Staff are friendly and nothing is too much trouble. There was also no rush when collecting the car and we were allowed to collect it when it was best for us.