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ABOUT WILLIAMS ROCHDALE.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Our BMW dealer of choice for good reasons!

Service

completely satisfied very helpful as always Just like to say a big thank you to the service department and spares department for all there help over the many years we have been using bmw rochdale

Service

Really pleased with my service, and please that they video the car so I knew what was being done.

Service

Car was completely sanitised and I felt comfortable in the surroundings.

Service

Work carried out in a timely manner.

Service

As above...

Service

Jenny and the service team made our service experience excellent

Service

Swift, professional service, at a reasonable price.

Service

Ease of communication

Service

Staff were friendly and knowledgeable and efficient.

Service

Everything I expected

Service

Natalie kept me up to date with the progress of my vehicle and explained any issues that were found. Helped answer some concerns I had after picking up my vehicle

Service

Courteous and professional service

Service

You have failed to change email address

Service

Always very professional and quick, brilliant service.

Service

Very smooth service no probs

Service

Professional, efficient and friendly service

Service

Great service just a bit expensive, also like to see full price at start, seem to remember you pick the service and price is displayed then on next page there is an additional fee to be added.

Service

Always excellent service!

Service

My car had tyre issues but got a new one and it feels so much safer.

Service

Customer Service is front and centre of how they operate

Service

Can't fault anything. Really good experience again.

Service

It was as expected

Service

Jenny in the service department was extremely helpful and considerate. She dealt with a problem concerning my late husband's BMW car in a very professional and efficient manner which was a great help to me. Gavin on reception also very helpful

Service

In these difficult times I felt safe in the Williams Rochdale dealership environment. Car was fixed and back on the road within 45 minutes of (pre booked) arrival time. I was kept informed through the wait

Service

The cameras are great. The app works well and I can see it has been fitted with care and expertise. Natalie kept me fully up to date and I was provided with a lovely courtesy car

Service

The parts dept let me come down to try the M performance parts on my car, so I could see how they looked, before I bought them. Also got the parts and fitting at a decent price.

Service

They did what they they'd do, they had it done when they said and the staff member was very curtious and an overall good experience.

Service

Natalie was brilliant

Service

Just good Polite service

Service

Excellent service throughout. Booking was simple, communications was excellent and the flexibility on collection was appreciated.

Service

always friendly willing to help

Service

Easy drop off of car and care taken

Service

No messing Job done

Service

As a nurse, I need my car daily for work and couldn't be without it for a day when it went into for an indicator fault. Natalie at Rochdale organised a car for me whilst my car was repaired. She is as was professional, friendly and competent. Thanks

Service

efficient service

Service

With regard to the present crisis, my vehicle was serviced with expediency.

Service

Good customer service

Service

Hassle free visit

Service

Pleasant and friendly service always willing to help.

Service

Sorted my problems out quickly and effectively

Service

Car was serviced quickly and professionally

Service

Very efficient - kept to time the person dealing with me was very pleasant and explained everything fully particularly with the current restrictions

Service

They looking into my issue at short notice and kept me informed along the way.

Service

Good pricing and excellent service

Service

Jenny, in service reception is thorough, knowledgeable and professional and explained what action had been taken following the end of warranty check on my vehicle.

Service

Friendly and efficient as usual

Service

Staff friendly

Service

All went to plan. , communication maintained .

Service

Sorted my problem. Kept me informed of progress. Great value.

Service

BMW Rochdale, a great setup, excellent people and take pride in what they do. Customer satisfaction is their mantra ????????

Service

Quick and efficient

Service

No issues with the service

Service

Excellent and prompt service even in the current Coronavirus situation. Would also like to say that Paul is a friendly and knowledgeable and it was a pleasure dealing with him.

Service

I came in with a problem and left with a solution

Service

brake warning light came on on way home. But Paul was very helpful and arranged for me to go back next day

Service

Great honest service every time

Service

Superb service team, great communication

Service

Aisha was very helpful from start to finish. She provided all the information and allowed me to consider all the options rather than pushing my into buying the car. Handover was extremely professional.

Sales

Despite e long delay due to the pandemic, I was kept fully informed and trusted them Implicitly

Sales

The centre was very good during Covid

Sales

Very satisfied.

Sales

Very happy indeed.couldnt of been more helpful,friendly & professional on ordering car Pick up also excellent.Our car was ordered before COVID-19 lockdown.Collection very organised & most importantly safe.Our car was covered by a sheet,sanitizer too

Sales

Aisha was able to find a solution even when she found out that production had ceased

Sales

Francesca who handled all aspects of the sale was excellent from start to finish. Helpful, attentive and didn't attempt to push the sale at any point which is something which puts me off returning to any dealership.

Sales

Good communication and consideration of my availability

Sales

Staff are friendly and nothing is too much trouble. There was also no rush when collecting the car and we were allowed to collect it when it was best for us.

Sales

Friendly Staff