OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
309 ratings and 118 comments received in the last 90 days.
12 June 2022
Car came quicker than expected and really happy with it.
11 June 2022
I found Shahid extremely helpful and friendly. He is an excellent ambassador for Williams BMW
08 June 2022
I did not feel any pressure from Phil which was great, he communicated with me continuously giving me updates about my car. He took his time with me from start to finish and made the whole experience superb.
07 June 2022
I appreciated that the initial proposed delivery date of 28/03/22 had to be put back to May 2022 due to the current economic and Ukraine war circumstances however to take delivery of my new car in 3 months was exceptional.
06 June 2022
Returned all calls answered all questions
05 June 2022
The vehicle was available at the time promised. When we collected the car it was in an immaculate condition. Francesca took a great deal of time to explain to us how the controls and phone worked .She contacted us again a week later to check.
04 June 2022
Excellent service
02 June 2022
Informative and updated regularly on progress with delivery
01 June 2022
Aisha Chan has been fantastic
16 June 2022
Again Ishia is warm, inviting and very professional . Making sure all my needs were met along with a man named John . The service was excellent and I would recommend buying a car from Ishia . 5 stars service.
16 June 2022
Amazing experience jenni Parker I have to say looked after me from the start greeted with a smile took the stress of breaking down away
16 June 2022
treated with courtesy.
10 June 2022
very nice surroundings , very easy to get in and out of.
10 June 2022
Sorted my problem out
07 June 2022
A futuristic dealer with a human touch, even waiting there was a pleasure. Really professional and nice staff
05 June 2022
Very satisfied, brilliant.
04 June 2022
Excellent service staff
03 June 2022
everything done and explained in way we understand
30 May 2022
No complaints, service and MOT done on time. Contacted as soon as ready for collection.
14 June 2022
I don't think that any more could have been done to make buying a BMW could have been so good , thanks to your sales man, Mr Andy Gardner .